LP
Linda P

1 reviews | Active since Jul 2022

08 Dec 2022, 13:59

I have just received a message that I owe over R 1000

I have just received a message that I owe over R 1000.00 rand and they have stopped the viewing. My monthly subscription which I agreed upon is R 309.00 just inquired now and they are telling me that the system has been upgraded without any form of communication with me. They can't be telling me that they can upgrade the subscription by over R 300.00 without my consent and expect me to just pay that is totally unacceptable

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2022, 14:50
Official
Hi Linda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team