I have an account with DSTV where I pay R500 per month but this month DSTV decided to debit R662 from my account. I contacted the office to inquire the additional fees debited where I was told my account was on arrears by a consultant called, Sesethu Tyal

I have an account with DSTV where I pay R500 per month but this month DSTV decided to debit R662 from my account. I contacted the office to inquire the additional fees debited where I was told my account was on arrears by a consultant called, Sesethu Tyala whilet I always pay my account on time. I requested that they reverse my money since I dont owe them but I was told they cant. My ID Nr: ***