MJ
Melissa J

1 reviews | Active since Oct 2020

29 Oct 2020, 08:55

I HATE DSTV- WORST SERVICE EVER!

I have had a constant back and forth with DSTV a month ago I got a call to re activate my price lock package which I agreed to. the following month i was over billed with no reason or explanation. i called the call center and they said they would sort out. still nothing! i emailed to change my debit order and also not done. they have now suspended my account with no warning or communication. i called the call center this morning 29/10/2020 and still no joy from them

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Oct 2020, 09:00
Official
 Hi Melissa Joseph, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
MJ
Melissa J's update29 Oct 2020, 09:03
Reviewer Update
I am still waiting on my email to be responded to as well as a call from someone. The service is really painful