SM
Sephapho M
1 reviews | Active since Sept 2023
31 Aug 2024, 16:16
i HATE DSTV
Multichoice is playing with me. I have not watched DSTV for more than a month. When I ask for assistance, the consultant on the number *** leaves me on the phone listening to music with no help. As I write this email, the music is still playing. Two Multichoice consultant left me listening to that music played by their machine. The music started at 13h30 and stopped at 14h08. I have not received any help. I have spent R300 calling and waiting for assistance as the DSTV Multichoice music play for me. What type of service is this. It is ******* service. I don't intend to use this service this provider in future, and I will encourage my family also to do so. My account number is ***6. I hate DSTV
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
31 Aug 2024, 16:20Hi Sephapho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Aug 2024, 16:20
Official
Hi Sephapho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SM
Sephapho M's updateReviewer Update
31 Aug 2024, 17:11This is not for the first time that DSTV sent me this message:
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
I can include many response through emails and response through HELLO PETER that they have sent me. At the end of the day, DSTV will never return to me. Be assure of that.
I wonder whether DSTV is serving human being or are they self-serving.
I rest my case.
Sephapho
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
I can include many response through emails and response through HELLO PETER that they have sent me. At the end of the day, DSTV will never return to me. Be assure of that.
I wonder whether DSTV is serving human being or are they self-serving.
I rest my case.
Sephapho
SM
Sephapho M's update31 Aug 2024, 17:11
Reviewer Update
This is not for the first time that DSTV sent me this message:
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
I can include many response through emails and response through HELLO PETER that they have sent me. At the end of the day, DSTV will never return to me. Be assure of that.
I wonder whether DSTV is serving human being or are they self-serving.
I rest my case.
Sephapho
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
I can include many response through emails and response through HELLO PETER that they have sent me. At the end of the day, DSTV will never return to me. Be assure of that.
I wonder whether DSTV is serving human being or are they self-serving.
I rest my case.
Sephapho
SM
Sephapho M's updateReviewer Update
02 Sept 2024, 14:54There's no response received from Multichoice. They have locked me out on their apps. I wanted to cancel my subscription, so I can't open the apps both Mydstv and dstv.stream. They must therefore decide on their own what to do. On this platform Hello Peter, they seem to be caring for their customers and their are not. I hope shareholders are reading
SM
Sephapho M's update02 Sept 2024, 14:54
Reviewer Update
There's no response received from Multichoice. They have locked me out on their apps. I wanted to cancel my subscription, so I can't open the apps both Mydstv and dstv.stream. They must therefore decide on their own what to do. On this platform Hello Peter, they seem to be caring for their customers and their are not. I hope shareholders are reading