I had enough

Words can not explain how upset and annoyed I am right now over the same issues just when I think things are getting better it gets worst.

I emailed the CEO and everyone previously regarding this issue and now I had enough I am going to take this to the ombatsman because im sick and tired of Multichoice.

I have called in several times regarding my account and eveytime I get a different answer.

Im sorry but im sick and tired of this now infact maybe I should email the CEO once agin and let him listen to his employee telling me how he doesn't know what they doing.

I have called in almost every month to confirm that my account is up to date and that I will be paying the normal premium and today 30 April 2018 I have Deborah calling me to tell me that I am still owing yet for the past months I called ive been told that its up to date. When I called in March I was told that my account is paid up and they have been over debited and they will fix my account and when I was debited with R639 once again and I called I was told that the previous employees gave me incorrect information.

I request for all calls I made to multichoice because I am taking this further.

Name:Joelene Julius ID: ********** 108084