I had called them today because all three of our decoders at home are not playing and are showing the *IUC:**** code So I decided to call them, I was them referred to 3 customer service people

I had called them today because all three of our decoders at home are not playing and are showing the *IUC:**** code So I decided to call them, I was them referred to 3 customer service people. I spoke to the first one and he told me that I still have money I need to pay, at which I don't because the accurate amount of my subscription including the insurance. He said he'd refer me to someone and dropped the call. I tried calling again, I spoke to a lady and she did the same thing I called for the third time and I got to talk to Hlengiwe, I went through the same process and yet again the phone was dropped on me I'm upset and want to report the service and misinformation