1 reviews | Active since Mar 2023
I fell for the dstv premium streaming online **** and lost R699
Warning : Do not buy premium streaming dstv online.
At the start of March 2023 I made that mistake and it cost me R699. Everyone at the call centre wants to put you through to the relevant department and keeps you on hold 15 minutes plus. The 24/7 online chat ironically closes at 23:00. I got nothing but apathetic, *********** service from unhelpful support staff who are either badly trained or do not care. I'm either asked to send proof of payment (credit card statement is not sufficient) , clear my browser cache, restart my machine, reinstall the dstv app on my phone or I am asked to pay more. My account was briefly activated for 1 day only to be deactivated again after 24 hours because my account is R22.50 in arrears........2 weeks after paying R699. I am making peace with the fact that I have just lost R699 and getting nothing in return.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
