LN
Lerato N

1 reviews | Active since Dec 2023

05 Feb 2024, 16:28

I feel ****med

I re-connected my other dstv account after not using it for a while, then i had to pay R173. 81 to connect on saterday but it keep showing error E30-4, beside saterday, today only i spoke to more than 3 consultants but still i payed for free because i can't watch it. I used whatsapp, phone call and live chat but no one was able to remover the error. The last consultant told me its a signal strength but i had to use my other decoder to check it but funny enough its playing but the other one its not. Its written checking my subscription, i must wait for a while. Smart card number *** i can't travel to Bloemfontein to clear error E30-4

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2024, 16:37
Official
Hi Lerato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
LN
Lerato N's update08 Feb 2024, 12:19
Reviewer Update
Am still waiting for the matter to be resolved for the past 3 days.... I will like to get my money back and close that accounts because their is no use. Its seems like it's impossible to clear that error E30-4