1 reviews | Active since Mar 2012
I feel I have been taken for a ride
Good day <br> <br> <br> <br> My ID is *** My names are Moribishi Sharon Lethuba , I have paid R440.00 on the 26th Feb to be connected for a month , I have asked the consultant on the line to connect for another month on DSTV Select , she advised me I can be connect on Compact my credit allows me to. I was not told that after 2 days I need to make another payment to keep my services active and why will I pay money just to be connected for 2days that's very insane, No breakdown of my outstanding amounts was given to me, I was not even advised that I will only be connected for 2 days so I took it as I have been connected for a month till the 28th of March .<br> <br> <br> <br> I was disconnected yesterday , Now I need to pay back R73.00 for gracing time that I didn't even ask for or neither aware it was a gracing time, I wanted to down grade I need to select I need to pay again R50.00 Please tell me if this how you making money by ripping us of? The service I got is very shocking and I am very upset why this information was not given to me off hand and I could have made an informed decision, now I see why Multichoice is losing clients to competitors, as none of my family are on your services anymor
We are investigating your query. Feedback will be provided.
We apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are investigating your query. Feedback will be provided.
We apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
