i experience bad attitude

this morning i woke up with my dstv being suspended whereas an amount of R3000 has been paid into my account on the 23 September via eft - standard bank. calling i was advised by the call center that there is nothing refecting i then requested to be transfered to account department which they refused, i then called at 08h01 the voice message to start with said the office hours is 8h00 - 17h00 automatically dropped. kept on trying eventually at 08h05 i was through i made 10 calls because i was made to hold for more than 1 minute every person i would talk to she will deny talking to me saying and i was made to repeat my issue to all these women the one that i remember the names was Anita and Antonette i was asking to be put to account department into to do requery on my account - i was never put i then spoke to Sibusiso who pretended to be at account department - the money was deposited on the 23 September 2015 by my brother using EFT via standard bank an amount of R3000 . the service was so bad with a bad attitude i had to keep on transfering airtime into my phone in order to be on, which was more than R80