I don't know what to do anymore, annoyed customer.

I don't now what to do anymore, I don't know if I'm being taken for a ride because Multichoice can do so, But its not the first time they do this I'm disconnected because I haven't made payment on my payday. I get paid on the 25th of each month and the grace period is 3 days but I'm disconnected already I'm always paying re-connection fees so I'm actually paying more than I should monthly. I don't want to pay re-connection fee I need to pay my monthly payment and this rectified I'm getting tired of multichoice honestly. And I spoke to Sizanda who was speaking over me the whole time I was speaking to her with no interest to assist me and was Rude to me, the person who brings business to their company so she is there. I'm put on hold for over 5 minutes and spoke to Terryanne who wasn't even informed what the call was about, goes to show the agent had no interest in my complaint and I'm the fool in all of this.