1 reviews | Active since Jul 2018
I don't know of any swear for Multichoice anymore
What a disaster, I have disconnected my package online. I have proof I was on the internet and disconnected my service. For my own peace, I decided to go on Live Chat and make sure of my disconnection of package.
I chatted with a lady of the name Kaylah Charles, I explained to her that I have disconnected my service and she argues with me almost a half hour that I didn't do it.
After asking her to change my account from debit order(which was the biggest disaster ever) to EFT, my Showmax stopped because I changed to EFT. I had Showmax on my account previously when I made EFT payments.
The service keeps on getting worse by the minute. I have never in my life felt so angry in my life. I never knew customer service is this unimportant for business.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
