KL
Kevin L
1 reviews | Active since Nov 2009
02 Sept 2015, 15:12
I do not want sales calls from MultiChoice
Multichoice likes to phone with sales offers. I have requested that they do not. Today spoke to Fihle. I asked him to lay an official complaint so that I can get an official response as to why I cannot get off their sales calls. Says he cannot, but gives me a number to call. This is the standard MC number and guess what - go through 6 options and not one is to report a problem .... they waste a lot of ones time and no way to recover anything
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 13:53Hello candohp,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 13:53
Official
Hello candohp,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
