WL
Werner L

1 reviews | Active since May 2019

04 Dec 2024, 10:00

I do not want DStv!

More than four years ago I cancelled my DStv. 1 November and 2 December 2024 DStv decided to do a debit transfer from my account of R1209.61 and R1049.00 without me giving me permission. I demand my money back from them!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Dec 2024, 10:01
Official
Hi Werner, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2024, 12:40
Official
Hi Werner, 

Kindly note that we tried contacting you on 082****419 to no avail.

The debit of R1049.00 was not successful on the account. 

There was a manual payment of R600.00 on the account on the 11th of October reconnecting the services leading to the debit of R1209.61 because the services were active. 

Please send us an email to *** for further assistance. 

Kind regards, 
DStv: Hello Peter Team

Best regards,