FM
Fanus M
1 reviews | Active since Jul 2018
13 Jan 2023, 14:35
I do not understand this damn DStv system anymore
I do not understand this damn DStv system anymore. we've communicated all along via email that i should pay this much to be reconnected and to downgrade. I paid that ammount today. Now they're saying is short paid. I have the proof of emails that shows. What the hell it's the damn second time. I'm tired of this **** now . I'm the fool now as if i make mistakes with the calculations. i should suffer now coz of they wrong ****en calculations. This is not fair now i should run again to go and pay..
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Jan 2023, 14:52Hi F**** Moorcroft,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Jan 2023, 14:52
Official
Hi F**** Moorcroft,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
FM
Fanus M's updateReviewer Update
14 Jan 2023, 09:06Hours have passed and Dstv still haven't gotten back to me. Am very dissatisfied with the dstv services.. after numerous attempts in downgrading to Access.. I have been getting wrong Billings..I paid all the fees that was expected of off me (two times mind you) but my services were still suspended. Yesterday I called in and suddenly I have to pay R278 how I dont know cause i have email as proof I need to pay a certain amount, seems like every agent has their own billing on the system..its never consisted. Now I cannot access my account "again" of which is no surprise to me. Can this matter be resolved promptly and meticulously course I do not have patience anymore it's been months.
FM
Fanus M's update14 Jan 2023, 09:06
Reviewer Update
Hours have passed and Dstv still haven't gotten back to me. Am very dissatisfied with the dstv services.. after numerous attempts in downgrading to Access.. I have been getting wrong Billings..I paid all the fees that was expected of off me (two times mind you) but my services were still suspended. Yesterday I called in and suddenly I have to pay R278 how I dont know cause i have email as proof I need to pay a certain amount, seems like every agent has their own billing on the system..its never consisted. Now I cannot access my account "again" of which is no surprise to me. Can this matter be resolved promptly and meticulously course I do not have patience anymore it's been months.