1 reviews | Active since Jan 2016
I do not recommend using this service.
For the last 2 months my service has been suspended on random days. Every time I make contact with your support, I get told to pay an amount and the next amount due is at the 1st of the new month. A week later service is suspended, now I need to pay more to have services activated again. You request a R2000 payment within 2 months, why, only you would know.....i would suggest that whoever reads this, please save yourself this hassle and rather stream its cheaper and less incompitency to deal with. Besides the amount we pay for the same shows is not worth it anyway.
Dear Alain
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Alain
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Alain
According to our records, your DStv service has been suspended due non-payment. Currently, the account has an overdue balance R303.57.
The total balance required for the reconnection of service today is R696.92. This will keep your service running till 01 March 2018.
Previously, we received (R220.00) on 12 February 2018 which is not sufficient to keep the service active till 01 March 2018. When we received your payment, the account owed R218.50 which is now settled.
On the same day, 12 February 2018, the service was reconnected. We billed the pro rata balance from 12 to 16 February 201 and the reconnection fee.
Kindly ensure that the account is fully paid on time and prevent the disconnection of service.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Alain
According to our records, your DStv service has been suspended due non-payment. Currently, the account has an overdue balance R303.57.
The total balance required for the reconnection of service today is R696.92. This will keep your service running till 01 March 2018.
Previously, we received (R220.00) on 12 February 2018 which is not sufficient to keep the service active till 01 March 2018. When we received your payment, the account owed R218.50 which is now settled.
On the same day, 12 February 2018, the service was reconnected. We billed the pro rata balance from 12 to 16 February 201 and the reconnection fee.
Kindly ensure that the account is fully paid on time and prevent the disconnection of service.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,