1 reviews | Active since Jun 2013
I choice a package&pay but now you remove channels
Good day<br> <br> I have been a client of Multichoice for many years. I have been very happy with the service and decided to open up another account for another residence. my primary residence has the Compact Package. My second residence I chose to connect the Family Package. This was in December 2014. My disgruntlement arose when Multichoice decided to remove the Style Channel. so that was replaced by an Indian channel called Glow. This should have been replaced with a channel that is on par but no it wasn't so now I have a channel Glow that I don't like but pay for. I did not complain as I had other lovely channels to fall back on such as BET2. This has also been removed without notice. Now I am very unhappy with the service from DSTV and feel used, fooled and disregarded as all this happens without notice and good channels are replaced with boring ones. I chose the package for a reason and I want my channels back.
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
