eD
erin D
1 reviews | Active since Nov 2013
26 May 2015, 15:55
I cannot believe
Why must I always have to complain about this dam people.So really sick of multichoice.I called in and asked if they can change my subscription to R200,they told me I can't.This was March.I then called them end of April and asked them to put a block or hold on the account as I could not afford R700,now guess what,the people at call centre never did it,total due is almost R1500,I'm so ****ing furious.I was wondering why the statements was not coming through on my [Email Removed] can't deal with these people anymore.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
30 May 2015, 10:50Hello erry berry,
Our records indicate that you were advised of scheduler which meant you could only disconnect your service a day before your next invoice date .
The reason you were billed an amount of R1414.40 was because firstly for the month of April, you were due to pay an amount of R697.50 of which you only paid R200.00.
Your service was then disconnected on the 25 April 2015 with a balance owing of R357.70.
On the 29 May 2015, a payment of R1177.00 was received and the service was reconnected .
Currently , the account is paid up until the 30 June 2015.
Regards
Tessa
Our records indicate that you were advised of scheduler which meant you could only disconnect your service a day before your next invoice date .
The reason you were billed an amount of R1414.40 was because firstly for the month of April, you were due to pay an amount of R697.50 of which you only paid R200.00.
Your service was then disconnected on the 25 April 2015 with a balance owing of R357.70.
On the 29 May 2015, a payment of R1177.00 was received and the service was reconnected .
Currently , the account is paid up until the 30 June 2015.
Regards
Tessa
Best regards,
DStv (MultiChoice)'s reply30 May 2015, 10:50
Official
Hello erry berry,
Our records indicate that you were advised of scheduler which meant you could only disconnect your service a day before your next invoice date .
The reason you were billed an amount of R1414.40 was because firstly for the month of April, you were due to pay an amount of R697.50 of which you only paid R200.00.
Your service was then disconnected on the 25 April 2015 with a balance owing of R357.70.
On the 29 May 2015, a payment of R1177.00 was received and the service was reconnected .
Currently , the account is paid up until the 30 June 2015.
Regards
Tessa
Our records indicate that you were advised of scheduler which meant you could only disconnect your service a day before your next invoice date .
The reason you were billed an amount of R1414.40 was because firstly for the month of April, you were due to pay an amount of R697.50 of which you only paid R200.00.
Your service was then disconnected on the 25 April 2015 with a balance owing of R357.70.
On the 29 May 2015, a payment of R1177.00 was received and the service was reconnected .
Currently , the account is paid up until the 30 June 2015.
Regards
Tessa
Best regards,