I can not get my money from Multichoice

Well, this is my third complaint on money that Multichoice owes me from 10 July 2015. All I get is an automated response that they will contact me, with no communication thereafter. And the purpose of this response is only to get the acknowledgement from Hellopeter that they are a company that responds. Sending an automated reply is NO RESPONSE!<br> <br> Rupert Paulsen confirmed that the money they owe me was paid to me on 25 Nov. I can not get a proof of payment, or any follow-up as to why the money is not in my account.<br> <br> Companies should fire staff that is ***********. Not protect them.