I called to cancel my Dstv on October 31

I phoned the call centre to cancel my Dstv as per dstv's terms and conditions. I wanted it switch off at the end of the month as I have PAID for October. I was told that it was impossible and that my account would be switched off by Saturday which just happens to be the rugby World Cup final and like I said. I have paid for October. <br> I then asked to speak to a supervisor to which my consultant responded: \what makes you think that the supervisor will help you. I asked to be put through. I also told the consultant that I'm going to put him on hello peter and he said he would love to be on hello peter. I was put on hold for over 8 min. <br> <br> I called back and asked for a supervisor