I am very frustrated and disappointed in DSTV

I am going to be away from my home for 10 days. Previously you could suspend the services on the day you want it to be suspended and have it switched back on again the day you return. Because you don't use it, you don't have to pay for it. This according to me was a excellent service provided seeing that we pay so much every month to watch TV. When I contacted the contact centre today to suspend my service today for 10 days, the reply I got was: You already paid for the month, so we can't suspend your service, however, we can suspend it at the end of the month.<br> ***???? Seriously, because I pay in advance, I can not save on the next month's billing? All I got from the agent was: Sorry for the invoncenience. Can I schedule the suspension at the end of the month? I told him NO, I will be back at home again that time! Duh!!!! I am seriously disappointed that the previous service DSTV delivered does not delivery anymore. And to tell me that your system is like that and can not be changed is rediculous!!!