SD
Stephanie D

1 reviews | Active since Jun 2020

18 Mar 2022, 09:32

I am so unhappy this morning i paid my account i called 3 times this morning and no one can assist to activate my account. I called mutlichioce N1 city and call was answered, team is shouting at the back an i'm on hold no one speaks and drops calls. their

I am so unhappy this morning i paid my account i called 3 times this morning and no one can assist to activate my account. I called mutlichioce N1 city and call was answered, team is shouting at the back an i'm on hold no one speaks and drops calls. their prompt says that we can pay EFT and all is activated immediately, but it seems that they don't have a clue how to help a customer. this is pathetic. if you dont activate my account now then give my money back asap.

this is not the 1st time i get such ****ty service from dstv...

call me now or i take this to the ombudsman and media.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Mar 2022, 13:46
Official
Hi  Stephanie Davids

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team