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Sthembiso T

1 reviews | Active since May 2018

22 Dec 2020, 22:42

I am so disappointed. Please fix this

I am so sad. I have 2 decoders and I accidentally upgraded a subscription for the other decider. I called in their call center and the consultant told me she will fix it. Unfortunately now they have billed me double for compact subscription. Can you please rectify this.

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Replies (1)
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Sthembiso T's update22 Dec 2020, 23:02
Reviewer Update
Thank you so much. I am worried thst you guys might want to cut off my viewing and cause me to pay reconnection fees. I hope you help me fix this. The consultant said you will call me in the next 48 hours. Today it's 24 so I'm hoping tomorrow you will respond so I pay the balance for the upgrade. Thanks