I am so angry and disgusted by the false advertising of dstv

My name is Rose Dadoo and Dstv is pathetic with their false advertising, I received an sms in February to reconnect my decorder and is will get a voucher of R250, now that I need to get my voucher 1 month later there are issues on their side. I called and spoke to about 5 of the consultants and they all just escalating the matter but no k e is getting back to me. On the 02nd of March I received an sms telling me that I will receive an sms from Absa with the voucher number and pin number but nothing as yet. The supervisors also promise you bull as does the company. I am appauled by this as I had to go and loan the money for the connection.

Someone needs to re-imburse as I was I was promised. I don't want a call for explanations but a voucher I was promised as your false adverti*****t ?