PN
Pauline N

1 reviews | Active since Nov 2009

26 Jan 2016, 13:07

I AM NOT OWING R3194.00

ONCE AGAIN I HAVE A PROBLEM WITH MY ACCOUNT, EVERY MONTH I PAY TO STATEMENT BALANCE.<br> HOW THEN CAN I BE OWING R3194.00 (INCLUDING AMOUNT PAYABLE 25 FEBRUARY).<br> <br> MY MONTHLY CHARGES SHOULD BE R1033, PLEASE CAN YOU RECONCILE THESE 2 ACCOUNTS ***4 & *** AGAIN FROM JUNE 2015 AND ENSURE THAT THE <br> REFLECTED BALANCE OWING IS CORRECT, I SHOULD NOT BE OWING MORE THAN R2300.00 (JAN & FEB. STATEMENTS). THE PAYMENT I MAKE SHOULD BE SPLIT ACCORDINGLY BETWEEN THE 2 ACCOUNTS. THIS BALANCE IS INCORRECT AND MAKING IT IMPOSSIBLE FOR ME TO KNOW WHAT IS PAYABLE ON MY ACCOUNT.<br> <br> SINCE 2015, I HAVE HAD ABOUT 15 COMPLAINTS TO MULTICHOICE PERTAINING TO THE BAD SERVICE OF BILLING. WE ARE ALL GLAD NETFLIX AND OTHER OPTIONS ARE NOW <br> HERE. <br> <br> WE CAN NO LONGER CONTINUE TO HAVE PEOPLE WHO WORK FOR MULTICHOICE, WHO DON'T CARE ABOUT THEIR JOBS, CLIENTS AND WHAT THEY DO FOR QUALITY SERVICE, THEY SIMPLY JUST COME TO WORK.<br> <br> I REALLY NEED TO PAY MY ACCOUNT BY END OF THIS MONTH AND I WOULD LIKE THE CORRECT BALANCE TO REFLECT. (ARE YOU *****ING MONEY FROM YOUR CLIENTS, THEN WHY THE INCORRECT BILLING ALWAYS).<br> <br> THIS IS TIRING.<br>

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