I AM NOT A FOOL I KNOW WHAT I SUBCRIBED FOR, BUT I HAVE BEEN TREATED LIKE A FOOL

I have been on email with Tshepiso with request to fix my subscription since my last review, but to date nothing has been done.

I signed for don't datazel + access for R279 which was on the 29, instead they combined my access account and wifi why I don't know... I DON'T WANT THAT, ACCESS SHOULD BE A STAND ALONE ACCESS AND INTERNET TOGETHER THAT'S IT.

Instead I was convinced to understand that the bundle is nologer available, I accapted as I was told I have to take it for I am going to save, only to find out that I was **** to the bundle is still there🥴. I am ANGRY BECAUSE I was told my case has been escalated since last week till today no feedback from Tshepiso. One other thing is I had been struggling with showmax end up subcribing in trying to add it to my access, my question is as it is SUPPOSED TO BE A PACKAGE WITH WIFI WHY IS IT NOT PRE INSTALLED OR THIS SHOWMAX THING IS USED TO ***** US INTO TAKING OUT WIFI SO YOU CAN COMBINE IT WITH OUR SUBSCRIPTIONS??

I AM DISAPPOINTED, I AM DISGRUNTLED AND AM ALSO DISSATISFIED WITH YOUR SERVICE, I REGRET WHY DID I TAKE OUT WIFI CONTRACT, BECAUSE IF I LEAVE FOR HOLIDAYS I WILL BE PAYING DSTV FOR NOTHING, SOMETIMES WHEN YOU DO THINGS YOU DO THEM SELFISHLY SO WITHOUT BEING CONSIDERATE OF US AS CUSTOMERS, YOU CAN SEE EVEN HOW SHOWS REPEAT , AND BECAUSE WE ON ACCESS WE GET OLD SHOWS FEW NEW SHOW, IS OUR MONEY NOT OF VALUE?

I WANT ACCESS AS STAND ALONE WILL PAY FOR SUBSCRIPTIONS AMOUNT ON THE 2ND BUT FROM 2 JANUARY I WANT IT FIXED. #INC***- escalation ref of today spoke to Jabulile on whatsapp@ 07h42