1 reviews | Active since Dec 2013
Huge thanks to the One Person at DSTV that cares
I have been fighting for over 2 months to redeem a competition prize i won , It just seemed that because i was a customer that one something free , I did not deserve a good customer experience. I lost all faith in DSTV after speaking to several DSTV consultant for over 2 months , I finally met someone at DSTV that saw me as a customer and not a charity case! Her name ? Pumelele Camane 'Field Agent", She went as far as giving me her whatsapp contact in order for her to help me while she was on Leave during the festiv period . She did not give up even when i had lost all hope and faith in DSTV , she went the extra mile over and over again until i was sorted. This is someone that understands that any customer should be valued . She is the only person at DSTV that was competent and passionate enough to help me, that means alot! Thank you Pumelele Camane , DSTV should use you to train up the rest!
Good day Shihaam
Thank you for the positive feedback on the service you've received from Pumelele.
Please be assured that your feedback has been referred to the management.
Feel free to contact us if you require any further assistance.
Kind regards
DStv Hello Peter admin team
Good day Shihaam
Thank you for the positive feedback on the service you've received from Pumelele.
Please be assured that your feedback has been referred to the management.
Feel free to contact us if you require any further assistance.
Kind regards
DStv Hello Peter admin team
