How many times must you take proof of payments

Aftet having taken my bank statement last week for proof of payment made electronically my account is again closed this week because I did not pay. Why do we bring proof of payments which cost us money to print if they are not loaded and kept on the system? From the money I pay this month alone ive only wached 2 days worth of tv. There is always an error something wrong. Why do you urge for electronic payments when you lnow the systems are not working,now you are forcing us to switch to debit order. I am very frustrated at even how the call centres are set up as lies. I call a durban based call centre on *** only to be told by a consultant by the name of monalisa or lisa that I am wrongfully assuming that she is durban. Why was this 031 number allocated the? The call centre agents are rude and arrogant kids that cgew gum while speaking to clients even more frustrating then having to gaze at an E16 message. What person asks me more than 5 security questions when my cellphone numner is linked to my account that is just a waste of my time and airtime!<br> <br> This is why I am choosing to move from dstv and rather go to showmax you never really get your monies worth. <br> <br> Please reinstate