1 reviews | Active since Apr 2017
How long can someone take to fix an account!!
<p>about a month ago i wrote a review telling there's 2 payment plans on my account number, on the 24th of june i paid a large amount and agian the debit order was also taken so according to henberg vaalpark my acount is only due on the 2nd september 2017, now logging in the self service there it shows otstanding agian on the payment plan??? when the hell will dstv realise that the 2 year cntract has expired and delete the price plan, really *********** people and sick of this nonsence of you guys, thanks anyway for never contacting for the previous complaint!!!keep up the horrible customer service!!!!</p>
Dear Lynden Green
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Lynden Green
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
The payment plan has still not been removed so this will probaly still be each months story, i cant see why the payment plan cannot be deleted from my customer number since there isnt one but still they are taking a debit order each month??? please sort this once and for all!!!the price lock fell away february! cant see whats so difficult, my account is on ebig ****** up!!!
The payment plan has still not been removed so this will probaly still be each months story, i cant see why the payment plan cannot be deleted from my customer number since there isnt one but still they are taking a debit order each month??? please sort this once and for all!!!the price lock fell away february! cant see whats so difficult, my account is on ebig ****** up!!!