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yaseen P
1 reviews | Active since Apr 2010
25 Nov 2015, 14:34
HOW IS MY ACCOUNT IN ARREARS
I failt to understand why i owe R703 when i reconnected my dstv i was under th eimpression that an amount of R467 needed to be paid which i paid, then paid again at the end of october, now i see owe R703 how can this be?<br> multichoice is saying that my payment was refunded, how is that possible when no funds were returned to my credit card, please cancel my subscription instead of ripping me off
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DStv (MultiChoice)'s replyOfficial
25 Nov 2015, 14:49Hello yaspatel,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply25 Nov 2015, 14:49
Official
Hello yaspatel,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team