MB
Mahendra B

1 reviews | Active since Jul 2011

20 Mar 2016, 13:14

how hard is it to check a payment

How hard is it to connect your dstv if someone has passed away..... 4 days and 5 phone calls and still no joy.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Mar 2016, 13:51
Official
Hello mbeharie,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.

We've checked your account and confirm that you have been assisted by one of our agents. however should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

@DStvcare (twitter)
DStv (Facebook)
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DStv forum
www.dstv.com

Regards

Nesta