BN
Brad N

1 reviews | Active since Aug 2012

05 Nov 2016, 10:36

How do you say PATHETIC in two words?

<p>As per ususal DSTV dont give a ****, I have a PACE decorder and a single view decorder and require a 2 x 6 multiswitch, my current one has gone faulty so I called Space televison a big outlet for anything satelite to be informend that the multiswitch has been discontinued. ........So I called DSTV to ask now what do i do? she says you have to buy a explora thats like ********* why should i pay for an explora DSTV must support the products that are in the field not tell you tough luck now you must spend R1500 on an explora plus R500 on a LNB plus installation, thats ridiculous. </p> <p> </p> <p>This is a disgraceful attitude towards a customer who has had satelite since it was launched in 1996/7 and mnet since the 80's.</p> <p> </p> <p>I took my mother in laws decorder in this year when it was faulty she also a HD watch 2 record 1 and they stopped supporting it so they gave her a free explora so why dont you do the same thing for us if you can not supply a multiswitch then you must upgrade our decorder. You can not simply say its not your problem!</p> <p> </p> <p>Absolutley disgraceful attitude.</p> <p> </p> <p>Brad</p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Nov 2016, 11:44
Official

Dear Brad

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team