JD
Jabulani D

1 reviews | Active since Sept 2016

16 Oct 2016, 19:19

How difficult can it be

<p>For a week now I'm struggling with PVR functionality on my decoder (E102-29) and I have been sending correspondences to dstv contact us help system but nada, so how difficult can it really be... This is my smart card no ********** 593 which I did send to them but for a week no-one smart enough to help so what is the use of the contract us service </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2016, 08:10
Official

Dear Jabulani Dhlamini

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2016, 08:52
Official

Dear Mr SJ Dhlamini

We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages., we could not leave a message for you. Upon searching for the account we confirm that your service is active and that you have spoken to one of our agents in call centre on the 12\10\2016 and confirmation was given with regards to your account . Should you require any further assistance, please feel free to contact us.

Regards

Nesta