how can i be billed if my accound was suspended

Item: DStv (MultiChoice)
Rating: 2
Author: Mandie G

My dstv account was suspended end sept i did not have an active account for October now i need to pay for october??? And pay reconection fee for 2 times mukti choice put my account off incorectly???? And i phoned last saturday and the lady told me she picked it up????

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Replies (1)

DStv (MultiChoice)'s replyOfficial

16 Nov 2015, 10:17

Hello fed up 007,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply16 Nov 2015, 10:17

Official