JS
Justen S
1 reviews | Active since Jun 2009
13 Apr 2015, 16:21
How about that
This is so so nice dstv can not notify off the price increase on your monthly subscription but is fast to SMS you if the debit order had not gone trough. Nice bank charges and your time to go to an alternative pay point. Is this the type of service I can relay on in the future??
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Apr 2015, 07:59Hello mnrJustenSmith,
We would like to sincerely apologise for the delay and any inconvenience caused.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, we tried to search for your customer information and could not find any detail. The information will allow us to check your account to see if price increase information was forwarded to you.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, we tried to search for your customer information and could not find any detail. The information will allow us to check your account to see if price increase information was forwarded to you.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply14 Apr 2015, 07:59
Official
Hello mnrJustenSmith,
We would like to sincerely apologise for the delay and any inconvenience caused.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, we tried to search for your customer information and could not find any detail. The information will allow us to check your account to see if price increase information was forwarded to you.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, we tried to search for your customer information and could not find any detail. The information will allow us to check your account to see if price increase information was forwarded to you.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,