How about SHOWing MAXimum effort for the people who pay your salaries

I went into my account yesterday on self service only to find I have been debited three times with the showmax subscription all within minutes of each other . I spoke to Thobeka at 07h33 on the 4th Dec , not only did she have no clue what I was talking about she also treated me disrespectfully calling me RJ that is neither my name or surname not even my nickname . I asked for a supervisor she screamed to them and they shouted back the answer really so unprofessional . I was then told this would be reversed only to discover this morning nothing had been done . DSTV has really become such an arrogant company to deal with . We as the people should shut them down.