1 reviews | Active since Sept 2022
Horrified
I have been with MultiChoice for years and everytime the story is always different it’s like i’m in toxic relationship it’s frustrating😡,I went on to debit order as it was easy and was promised a set amount only to find that every month was a different amount debit and whenever i phoned to ask i was told it’ll be “fixed”!So when my salary date changed i decided to cancel debit order and make EFT payment coz then i’ll hav control only to find still diffident amount where accounted to me.Whicj means the amount i’d pay wouldn’t be wat was expected and therefore end up being disconnected.When u call them WITH UR AIRTIME they claim they’ll try to resolve the issue instead they reconnect you and leave u with no answers and wat to charge u a recconection fee which u are not accountable for.Paid my subscription on time beginning of October only to be disconnected used my airtime to call only to be told “matter” would be resolved then was reconnect only to be disconnected and told bull**** about discounts which where not communicated to me.I asked for my money back and was told they’ll try but they doubt so they’ll cancel a “3rd” divider which i never purchased nor knew about which was accounted in my name so i could “pay” less🙄🙄🙄🙄🙄
I Have had enough of them 😡😡😡😡😡😡😡😡😡😡
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
