MD
Mervin D
1 reviews | Active since Feb 2017
24 May 2021, 21:04
Horrified and disgusted
Absolutely horrified and disgusted by how multichoice do business and sell their product to their subscribers,I received and email with a discounted special offer to upgrade my package with a fixed discounted amount for 2 months ,now that I'm supposed to be scheduled for my downgrade,I have a huge outstanding amount due to their increased tarrifs since 1 April 2021,so I was told,where is the discount in this,this I madness,.I am never outstanding with my payments.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 May 2021, 21:16Hi Mervin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 May 2021, 21:16
Official
Hi Mervin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MD
Mervin D's updateReviewer Update
26 May 2021, 21:14Finally my account has been resolved,Thank you very much DStv MultiChoice,finally proper ,Decent customer service has been done and served.Thank you again,highly appreciated.
MD
Mervin D's update26 May 2021, 21:14
Reviewer Update
Finally my account has been resolved,Thank you very much DStv MultiChoice,finally proper ,Decent customer service has been done and served.Thank you again,highly appreciated.