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Aziz A

1 reviews | Active since May 2012

24 Jan 2017, 16:39

Horrific Service Received From Talksure

<p>Just received a call from Talksure selling me insurance on behalf of Dstv</p> <p>I spoke to a Rhoda Pillay whom i told three times i am not interested</p> <p>She than just slams the phone down on me without even a Goodbye...</p> <p> </p> <p>This is damn rude and totally ****ed me</p> <p>If you want to get a third party to sell on behalf of your business ensure that they know what it customer centricity about</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2017, 17:09
Official

Dear Aziz

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 09:40
Official

Good day Aziz

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

Thank you for bring this matter your attention, we will investigate and our internal process will be implemented.

Once again please accept our sincerest apologies for any incontinence you have experienced in this regard.

Kind Regards

Rupert