Horrific Service
<p>I have just experienced the worst service possible, not only by one but two DSTV consultants. I demanded to speak to the Team Leader but was told to wait as the person was on the phone. Not only were they sarcastic but really rude, clearly they have no people s****s. I would expect more from your people considering that we do pay for a service each month without fail. REALLY PATHETIC AND APPALLED BY YOUR SERVICE!!!</p>
Dear Natasha Holmes
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Natasha Holmes
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Good day Natasha Holmes
We tried to contact you without any success.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We unable to locate your account with the information you provided. Please provide us with your customer number in order for us to investigate and take the consultants in question to task and assist you with your problem.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind Regards
Rupert
Good day Natasha Holmes
We tried to contact you without any success.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We unable to locate your account with the information you provided. Please provide us with your customer number in order for us to investigate and take the consultants in question to task and assist you with your problem.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind Regards
Rupert