DF
Debra F
1 reviews | Active since Aug 2009
30 Mar 2020, 19:20
Horrific service.
After over R1,500 in installation fees, less than half the channels work. 4 days of trying to contact you via WhatsApp, FB, messenger and your phone line, you finally tell me to bring in the decoder for testing (I thought we were in lockdown?) Then you advise that the agencies are only open for payments. No wonder you are losing business at such a rapid rate. #the Darwin Award goes to.....
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 19:22Hi Debra,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Mar 2020, 19:22
Official
Hi Debra,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DF
Debra F's updateReviewer Update
06 Apr 2020, 17:55Still waiting for a solution. I have paid for the full month and can only watch half the channels. Apparently I must wait until after lockdown. When I look on Facebook and LinkedIn its complaint after complaint identical to mine. Step up Dstv. You honestly do not know the meaning of customer service
DF
Debra F's update06 Apr 2020, 17:55
Reviewer Update
Still waiting for a solution. I have paid for the full month and can only watch half the channels. Apparently I must wait until after lockdown. When I look on Facebook and LinkedIn its complaint after complaint identical to mine. Step up Dstv. You honestly do not know the meaning of customer service