Horrific 1st time DSTV Experience

<p>Activated my dstv account on the 25th March, payment date is for the 2nd of April was advised it will be R165 prorata. On the 3 I went to pay was told it's R950, I called up explained to lebo they never advised me and that it will be recorded on the call they can listen to it. Lebo authorised my account stay active till a manager calls me up once he listened to the calls it's been a a week now call services disconnected and I just used R100 airtime which I have proof of my ce llphone banking app that I called to multichoice but they ccan't find notes and call recordings .</p> <p> </p> <p>Last agent I spoke to now was LIMBO he understood me and realised they just messed up he offered me a discount on my balance (which I felt was like a bribe and him trying to salvage the situation) I told him this not not the point </p> <p> </p> <p>Why does multi choice say and I quote:this call will be recorded for training and monitoring purposes if they don't? </p> <p> </p> <p>So multi choice can just Miaadvise and lie? </p> <p> </p> <p>Head offices will be hearing from me tomorrow</p>