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calvin N
1 reviews | Active since Dec 2014
14 Jun 2018, 19:08
Horrid service
The shows are all repeats. And the service I got from pieter/Peter sucks. I spent 30 mins on the line and all I got was a higher phone bill. He was of no help and has no business dealing with people. He should not call people my man.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Jun 2018, 08:18
Dear Calvin,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jun 2018, 08:18
Official
Dear Calvin,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Jun 2018, 09:13Dear Calvin,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
MultiChoice, whilst not programming nor scheduling the individual channels, does work very closely with its channel suppliers to provide the best possible content for the African Market.
MultiChoice doesn’t schedule programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie’s license specification.
We understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats.
We’re also going to help you find more shows you might like, but never knew existed (so please go to DStv.com for more information).
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail - ***, or ***, Social Media - twitter and Facebook. To use any of the self-service functionality we offer, please log onto www.dstv.com.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jun 2018, 09:13
Official
Dear Calvin,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
MultiChoice, whilst not programming nor scheduling the individual channels, does work very closely with its channel suppliers to provide the best possible content for the African Market.
MultiChoice doesn’t schedule programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie’s license specification.
We understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats.
We’re also going to help you find more shows you might like, but never knew existed (so please go to DStv.com for more information).
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail - ***, or ***, Social Media - twitter and Facebook. To use any of the self-service functionality we offer, please log onto www.dstv.com.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,