Horric Customer Services

My complaint is ongoing for 7 weeks. I purchased an Explorer, and from the day of receiving and setting up 3 or 4th April, I have has the most frustrating shocking services.<br> My billing should be R 799.00 per month. I was debited R 2 400 for May 2015, which I very promptly reversed. My account has had about 80 plus transactions go through it. I have several error messages though out the month and spent numerous hours on the phone eating up my airtime trying to resolve my billing issues and error messages. Last night was the cherry on top for me, I received yet another error message, asked for a Manager, was put through to Peaceful, I requested to be called back, and am still waiting for him to call me. Every time I ask for a manager I am told there are none around, I ask to please be called back, and am yet to be called. My complaint is so long and I am beyond frustrated. Getting this Explorer has been more aggravation than it is worth. I have lists of names dates and times I have called. It is beyond me why such a huge multimillion rand organization that monopolizes the market can give such shoddy service all round. Very quick to take my money yet beyond slow to resolve issues!