CS
Charlton S

1 reviews | Active since Sept 2017

14 Sept 2017, 13:43

Horribly ****** of service

I paid my DSTV account 18th of August for the month. On the 5th my DSTV was deactivated, when I called in they told me there's nothing they can do and it is their system. -AMN was at the end of the message.

My query to you is simple, If it is called a monthly subscription, why am i only receiving 2 weeks or less of service in watching, Really not helpful over the phone as well. I tried inboxing on facebook was just left on read.

Really Really pathetic service for such a huge company.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2017, 14:22
Official

Dear Charlton Sell

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2017, 16:16
Official

Good day Charlton Sell

As per our telephonic discussion , we confirm that the billing issue has been resolved.

Apologies once again for the inconvenience this has caused.

Feel free to contact us , should you need assistance in future.

Warm regards

Girly