HORRIBLE!!!!!SERVICE EVER....

On the 28th of October. I went into the Randburg Customer Center to sort out my PVR. While i was there I made a payment of R700/some odd rand's, two box office movies + monthly premium.(Phumza helped me) Sunday morning i was disconnected. This just to find out that the consultant(Phumza) paid my money into other persons account.!!!!! have you ever heard of such - incompetence. Firstly let me just say YOUR SERVICE SUCKS when it comes to locating payments. I have called the Call Centre every week for the month of November just because the payment is not located to my account. I have sent the POP of the payment made ,still I get disconnected. I called DSTV again a week ago and spoke to Daisy she helped me find my payment and connected my service again and I got an sms " thank you for making payment" . TODAY, I had to call in again, spoke to Gugu -Ref ********** 2/I159. To find out why I was disconnected. Just to tell me I did not pay??? I dont understand why MY MONEY would keep being transferred back to that other persons account if its not their money?!!!. ALL I ASK IS THAT YOU FIND MY PAYMENT AND UPDATE MY ACCOUNT....I AM SOO ANNOYED BY THIS SERVICE...WHOEVER MANAGERS THE ACCOUNTS DEPARTMENT MUST TAKE RESPONSIBILITY, because I asked so many times, on so many calls, to so many consultants that, PHUMZA paid into the wrong account ...I WANT MY MONEY IN MY ACCOUNT AND YOU MUST NEVER DISCONNECT MY SERVICES AS LONG AS I MAKE PAYMENT EVERY MONTH!!!!