Horrible Workmanship/Service

<p>I enrolled on the pricelock offering which included installation, DSTV referred me to their website to find 'approved reputable' installers. I had intermittent issues from day 1 but was uncertain what was causing them. Eventually the secondary decoder just wiouldn't work and I got another 'approved reputable' installer from the DSTV website to assist. He pointed out that the installation was badly done, he suggested it is redone so as to stop the intermittent issues I am experiencing. He pointed out that the incorrect equipment (I think he said bracket) was used for the dish which is why they ended up bending the dish with a pliers like tool. The device used to check signal strength is meant as a temporary tool which loses its functions after a couple of uses. I went to a Multichoice outlet at Centurion Mall, I was promised a call back by the appropriate department, needless to say no one ever reverted to me. I contacted Multichoice again a few days ago via Live Chat and was promised I would receive a call in 24 hours, its 48 hours later, no one has called. I am however expected to continue paying the monthly contract fee but the service is not being delivered. How??!!</p>