jM
joseph M

1 reviews | Active since Feb 2014

14 Nov 2019, 15:09

Horrible, ********* behavior

I paid DSTV using the wrong reference and now i want my refund but i'm being taken from pillar to post. I used to have decoder and i cancelled it because of their horrible ********* behavior. Been calling and sent emails but not helping. Only option left for me is to seek legal assistance.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2019, 08:18
Official
Hi Joseph,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Nov 2019, 13:09
Official
Hi Joseph

Our records indicate that a refund was paid on the 18\11\2019.  

Regard
Ntando

Best regards,