RC
Rufaro C

1 reviews | Active since Feb 2021

22 Feb 2021, 14:02

Horrible this DSTV

I thought I'd find positive reviews about SA service and to my surprise it's atrocious as well.

Took the wind right out of my sails...

I thought the country with their HQ would have better service. Now imagine us outside SA.

I bought my decoder 2 days ago, paid yesterday sub but saying Account Suspended and I'm literally chasing the wind trying to contact Multichoice Zim. How horrible...

FB message I sent, no response... Customer care line I called, they don't pick up... Twitter, didn't even attempt as I could see they are not responding to that platform. A tweet from 5 days ago with no response... Ludicrous. Self service, just tells me Account Suspended

In years when humanity is trying by all means to make life easier and hassle free, you have to wait days to watch Multichoice programs... Pathetic

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2021, 14:10
Official
Hi Rufaro, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,