Horrible services, lies and *****ing from DSTV

Item: DStv (MultiChoice)
Rating: 1
Author: Jeannelie S

34 days and my account is still not sorted and my services are still suspended. I have no other choice to make a case and get legal advise because this is *****ing. Like multichoice i have all the recordings on where the call centre gentle told me what do after i battle to pay DSTV on the 16 September 2023 I have sent proof of payment I have send bank statement were the money went out my account I have been to MY BANK 3 TIMES and they said the money is in multichoice's suspense account.

The call centre agent how stuffed uop in the 1st place why is he not sorting this out

I meed my service connected and my account sorted

You are really useless

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

20 Oct 2023, 07:00

Hi Jeannelie Smith,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply20 Oct 2023, 07:00

Official

Hi Jeannelie Smith,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Jeannelie S's updateReviewer Update

20 Oct 2023, 08:01

How long 34 Days and still my account is not sorted out and my services suspended

8 pay for a service you got my money but i can not use it

Please wake up or get people that know HOW TO DO THE JOB

Jeannelie S's update20 Oct 2023, 08:01

Reviewer Update

How long 34 Days and still my account is not sorted out and my services suspended

8 pay for a service you got my money but i can not use it

Please wake up or get people that know HOW TO DO THE JOB